Penny Pizza — Privacy Policy
Last Updated: [November 10, 2025]
Penny Pizza (“Penny Pizza,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our website, online ordering, mobile experiences, social pages, phone orders, and in-store services (collectively, the “Services”). By using the Services, you agree to this Policy and our Terms of Use.
Quick summary: We collect only what we need to take your orders, deliver great food, improve our Services, and—if you opt in—send you offers. We don’t sell your personal information.
1) Information We Collect
Information you provide
- Contact & account: name, email, phone number, delivery address, password.
- Orders & payments: items ordered, order history; last four digits and tokenized payment info processed by our payment provider (we do not store full card numbers).
- Communications: messages sent via forms, email, SMS, or social media; feedback and reviews.
- Loyalty/marketing: preferences, coupon redemptions, consent choices.
Information collected automatically
- Device & usage: IP address, browser, device type, pages viewed, referring URLs, time stamps.
- Cookies & similar tech: to keep you signed in, remember your cart, and measure site performance. See “Cookies” below.
- Approximate location: based on IP or if you allow precise location for delivery/store-finder.
Information from others
- Delivery & ordering partners: e.g., DoorDash, Uber Eats, SkipTheDishes (order details and delivery status).
- Payment processors: confirmation of payment status.
- Social platforms: if you interact with our pages or use social login (subject to your settings).
2) How We Use Your Information
- Provide the Services: accept and fulfill orders, process payments, arrange pickup/delivery, provide customer support.
- Personalize & improve: remember your preferences, troubleshoot, analyze performance, develop new menu items and offers.
- Marketing (with your consent where required): send promos, coupons, and updates by email/SMS/push; you may opt out anytime.
- Security & compliance: prevent fraud, enforce our terms, and meet legal obligations.
3) When We Share Information
We share only as needed to operate the Services:
- Service providers: website hosting, payment processing, email/SMS tools, analytics, and customer support (bound by confidentiality obligations).
- Delivery platforms/couriers: to deliver your order.
- Legal & safety: if required by law or to protect rights, safety, and security.
- Business transfers: in a merger, acquisition, or sale of assets, your data may transfer under the same privacy protections.
We do not sell your personal information.
4) Cookies & Similar Technologies
We use cookies and similar tools to:
- keep you signed in and remember your cart,
- understand site usage and improve performance,
- personalize content and promotions.
You can manage cookies in your browser settings. Disabling certain cookies may limit some features.
5) Your Choices & Rights
- Marketing: Unsubscribe via link in emails or reply STOP to SMS.
- Account: Update or delete certain information in your account (or contact us).
- Location: Control precise location permissions in your device/browser.
- Access/Correction/Deletion: You may request access to, correction of, or deletion of your personal information (subject to legal exceptions).
6) Data Security
We use administrative, technical, and physical safeguards appropriate to the sensitivity of the data (e.g., HTTPS, limited access, encryption by our payment processor). No system is 100% secure.
7) Data Retention
We retain personal information only as long as necessary to provide the Services, comply with law, resolve disputes, and enforce agreements. We may keep anonymized data for analytics.
8) Children’s Privacy
Our Services are not intended for children under 16. We do not knowingly collect personal information from children under 13. If you believe a child has provided data, contact us to delete it.
9) Third-Party Links & Platforms
Our website may link to third-party sites and apps (e.g., delivery partners, social media). Their privacy practices are governed by their own policies.
10) International Users
If you access the Services from outside Canada, your information may be processed in Canada where laws may differ. We take steps to protect your information consistent with this Policy.
11) Changes to This Policy
We may update this Policy from time to time. The “Last Updated” date reflects the latest version. Material changes will be posted on this page.
12) Contact Us
Penny Pizza
5680 198 St,
Langley, BC,V3A7C7
Email: pennypizzaca@gmail.com
Phone: (778)-776-7770